top of page

Privacy Policy

Last Updated: 28 October 2025

1. Introduction

ERGO SPECIAL EMPLOYMENT (hereinafter ErgoSEN), a non-profit social enterprise established under Greek law, is committed to protecting the privacy and personal data of visitors, customers, members, and donors who interact with its website.
This Privacy Policy explains how ErgoSEN collects, uses, and protects your personal data when you visit our website, subscribe to updates, participate in events, make donations, or purchase products from our e-shop.

2. Data Controller

ERGO SPECIAL EMPLOYMENT (ErgoSEN)
Registered Office: Prometheus 7, Karya 265 00, Patras, Greece
Email: info.ergosen@gmail.com
Tel: +306973041595
Responsible for Data Protection: Nikolaos Krikis - Data Protection Officer (DPO)

3. What Data We Collect

We collect and process the following categories of data, depending on your interaction with the site:

  • Contact Data: Name, email, phone number (e.g., via contact form or newsletter sign-up).

  • Account & Transaction Data: Username, password, billing and shipping address, purchase history.

  • Donation Data: Name, email, payment details, amount, and purpose of donation.

  • Event Participation Data: Name, email, organization, and any additional information you provide for registration.

  • Technical Data: IP address, browser type, cookies, and usage data for analytics and security purposes.

4. Legal Basis for Processing

Processing is carried out lawfully, transparently, and fairly, in accordance with Articles 6 and 9 of the GDPR, based on:

  • Your consent (e.g., newsletters, cookies).

  • The performance of a contract (e.g., purchases, donations).

  • Legal obligations (e.g., tax records, accounting).

  • The legitimate interests of ErgoSEN in promoting its social and educational activities.

5. Purpose of Processing

Your personal data are used exclusively for:

  • Communication of news, events, and initiatives related to ErgoSEN.

  • Management of your online purchases via the e-shop.

  • Processing of donations and issuing receipts.

  • Sending newsletters and updates (with your consent).

  • Statistical analysis and website improvement.

  • Compliance with legal and fiscal obligations.

6. Data Retention

Personal data are retained only for as long as necessary for the purposes described above or as required by law:

  • Contact and transaction data: up to 10 years (for tax/accounting compliance).

  • Newsletter subscriptions: until withdrawal of consent.

  • Event registrations: up to 2 years after the event.
    After these periods, data are securely deleted or anonymized.

7. Data Sharing and Transfers

ErgoSEN does not sell or rent personal data. Data may be shared only with:

  • Payment processors and banks for donation and purchase transactions.

  • Authorized IT or hosting service providers under confidentiality agreements.

  • Public authorities, if required by law.
    Data are not transferred outside the EU unless adequate safeguards are in place.

8. Cookies and Tracking

Our website uses cookies to ensure proper functionality and improve the user experience.
You can manage or disable cookies via your browser settings. For more details, please see our separate [Cookie Policy].

9. Your Rights

You have the following rights under the GDPR:

  • Access to your personal data.

  • Correction of inaccurate or incomplete data.

  • Erasure (“right to be forgotten”).

  • Restriction or objection to processing.

  • Data portability (receive your data in structured form).

  • Withdraw consent at any time without affecting previous processing.

To exercise these rights, contact us at: [Insert Email]. You may also lodge a complaint with the Hellenic Data Protection Authority (HDPA): www.dpa.gr.

10. Data Security

ErgoSEN implements appropriate organizational and technical measures (encryption, SSL certificates, limited access, secure backups) to ensure the confidentiality and integrity of your data.

11. Updates to This Policy

We may periodically update this Privacy Policy to reflect legal or organizational changes. The latest version will always be available on this page with the date of last update.

Annex: Compliance with ErgoSEN Statute

This Privacy Policy reflects ErgoSEN’s statutory purposes (Articles 4, 10, and 12), ensuring:

  • Transparency and respect for individual dignity.

  • Social inclusion and equal treatment of vulnerable groups.

  • Non-profit management of all data for purposes of social benefit and lawful operation.

Would you like me to also draft a Cookie Policy and Data Protection Notice for donors and customers (short form) for the e-shop and donation pages?
That would complete your compliance package for the website.

bottom of page